We’re fine-tuning our website in beta mode for the best experience. We’re working tirelessly to ensure it’s top-notch… Also please join us on

    Login
    YouTube Channel
    All Courses
    Important Updates:

    Last Updated: 14/10/2023

    Contact Email: help@saurabhpandeyupsc.com

    At Saurabh Pandey UPSC, we are committed to providing high-quality educational services and ensuring your satisfaction. This Refund Policy outlines our guidelines for refund requests.

    Refund Eligibility

    1. Course Fees: Refund requests for course fees will be considered for the following scenarios:

      a. Course Cancellation: In the event that Saurabh Pandey UPSC cancels a course, you will receive a full refund of the course fee.

      b. Withdrawal Within the Refund Period: If you decide to withdraw from a course within the specified refund period (please refer to the course-specific refund policies), you may be eligible for a refund. Please note that some courses may have a no-refund policy once the course begins.

     

    1. Technical Issues: In cases where you encounter technical issues that prevent you from accessing course materials, please contact our support team at help@saurabhpandeyupsc.com for assistance. If the issue cannot be resolved, a refund may be considered on a case-by-case basis.

    Refund Requests

    To request a refund, please follow these steps:

    1. Send an email to help@saurabhpandeyupsc.com with the subject line “Refund Request.”

    2. In the email, provide the following information:

      • Your full name
      • Contact information
      • Course name
      • Reason for the refund request
      • Any supporting documentation (if applicable)

    Refund Processing

    Refunds, if approved, will be processed within 7 business days after receiving and reviewing your request. The refund will be issued using the same payment method you used for the original purchase.

    Course Materials and Access

    Upon receiving a refund, you will lose access to the course materials and associated resources. Please ensure you have saved or downloaded any necessary course materials before requesting a refund.

    Questions

    If you have any questions or concerns regarding our Refund Policy, please contact us at help@saurabhpandeyupsc.com.

    By using our services, you agree to this Refund Policy. If you do not agree with this policy, please refrain from using our services.